Frequently Asked Questions

Yes, but residents are responsible for painting the walls back to the original color at move out.

We offer an five distinct floor plans, ranging from 656 square feet to a spacious 1,385 square feet. To view current availability on our one, two, and three-bedroom floorplans, please visit our Floor Plans page.

Satellite dishes, antennae, and aerials shall not be placed or erected on the roof or exterior of buildings without prior written consent.

Our touring hours are Monday - Friday 8:00 a.m. to 4:30 p.m.

Our apartments are wired for high speed internet with providers such as Xfinity, AT&T, and Google Fiber.

We have an on-site compactor for the convenience of our residents.

Yes, we offer an on-call courtesy officer for after-hours noise complaints. To request assistance, call the office number and follow the prompts to leave a voicemail with your complaint details, apartment number, and phone number. The courtesy officer will receive your message and respond as soon as possible.

Yes, our residents enjoy access to the fitness center, which can be found in the leasing office and includes free weights and a variety of cable-weight and cardio machines.

At Wellington Ridge, our apartment amenities include air conditioning, spacious kitchens with refrigerator, diswasher and disposal, patios/balconies, walk-in closets, ceiling fans, and washer/dryer hookups. Select units also feature fireplaces.

Yes, Wellington Ridge has Amazon Hub lockers! These lockers are available 24/7 for you to pick up your packages at any time after they arrive. The Hub accepts packages from multiple carriers such as Amazon delivery, USPS, FedEx, and UPS. All package couriers are directed to use the Hub. Your package will be delivered to the Hub and you will receive a notification with a one-time pick-up code. At the Hub enter the code on the screen and the door pops open. You will receive an email with a sign-up link. Sign in with your Amazon account or sign up for a free account. Then you will be ready to pick up your packages at the Hub.

The Leasing Office will accept packages under certain conditions, such as if the Amazon Hub is temporarily inoperable, the package is a reasonable size but will not fit inside the locker, or if the Amazon Hub is full.

Yes, Wellington Ridge residents enjoy access to a beautiful pool with lounge chairs to relax under the sun.

To tour an apartment home we require any prospects over the age of 18 to provide a valid government-issued photo ID.

Your total gross income must not fall below three (3) times the amount of rent you will be required to pay, considering any state, federal or local assistance, benefits, or subsidies you receive. The income requirement may be modified if required by federal, state, or local government subsidy or financing programs. A guarantor or additional deposit may be required if the income requirements are not met. All applicants are subject to approval through ScreeningWorks, the community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.

Applicants are required to verify income by completing an income verification step provided in the applicant portal after the application is submitted. Applicants can connect a bank account or connect directly to a payroll provider. In some cases, your employer may automatically provide salary information through The Work Number. Self employed applicants must either connect a bank account, provide a financial statement prepared by a CPA, or provide the previous year’s W9. Newly employed applicants must provide an official offer letter including salary and start date from the employer.

A valid government-issued photo identification is required as part of the application process. The following are acceptable forms of identification:

Group A Primary Acceptable ID

• Valid driver's license from a U.S. state
• Federal or state ID card
• Military ID card
• U.S. passport or card
• Permanent Resident Card

• Foreign Passport with one of the following:
  • Valid copies of Temporary I-551 Employment Authorization
  • Form I-20
  • Form I-94
  • Form I-485

Yes, you can have a guarantor. The guarantor must meet the qualifying criteria and have a gross income that is 5x the rent amount. Guarantors are for people who do not qualify for income only.

You MUST include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable). Everyone 18 and older will be listed as a leaseholder for your apartment. If you are the first person filling out the application, you will be prompted to invite, via email, all persons 18 and older to complete an individual application. For anyone under 18 years of age, only name and date of birth need to be entered.

If your application has not yet been approved by the leasing office, simply log in to your application, and invite them to complete an individual application. Be sure to contact us to let us know you added someone so we can ensure they are included in the approval process. Note: If your application has already been approved, contact us and we can help.

All roommates must qualify to be approved, but applicants can apply to qualify on their own. All applicants over the age of 18 must be leaseholders.

When you login to your Applicant Portal, any outstanding charges will appear so you can easily make a payment.

We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.

Wellington Ridge is conveniently located within 2 miles of Kroger and ALDI.

Wellington Ridge offers both an on-site dog park and convenient access to nearby dog parks, such as Ronald Reagan Park.

Wellington Ridge is in the zone for Minor Elementary School, Berkmar Middle School, and Berkmar High School. Nearby colleges include Gwinnett Technical College and Georgia Atlanta College.

Residents of Wellington Ridge enjoy easy access to many nearby shopping centers, including Lilburn Square Shopping Center, Pleasant Hill Shopping Center, and Five Oaks Center, which are all less than 5 miles away.

Northside Hospital Duluth is 8 miles from Wellington Ridge.

Hartsfield-Jackson Atlanta International Airport is just 33 miles from Wellington Ridge.

We have electronic lease signing which is super easy and convenient! After your application is approved, each leaseholder will receive an email with instructions to review and electronically sign the lease.

Yes, with applicable fees and a month-to-month rent increase.

Yes, with applicable early termination fees listed in your lease agreement.

Anyone not listed on the lease cannot stay in the apartment for more than 7 days in one week, and no more than 14 days in any one month.

Yes, any occupant staying in the apartment home more than 14 days a month must be added to the lease.

Our lease terms range from 1-15 months.

Yes, we offer lease terms starting at 1 month.

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Once your application has been approved, we will contact you by phone and send you a “welcome letter” via email, which will include the amount of your first payment and other important information about your move.

The remaining balance from your security deposit, if applicable, will be refunded once final utility fees and cleaning and/or damage fees are charged.

Rent is due by the 1st of each month.

Yes! You can access the portal using the Westdale Living Mobile App, available on Google Play and The App Store.

Through the app, you can make payments, create maintenance requests, and get notified of announcements and calendar events when you turn on push notifications.

As a resident, you will have access to a portal where information on your account, your lease, your utilities, community events and general information and updates will be accessible. We encourage residents to check the portal at least weekly and allow push notifications for community updates.

Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store.

Yes, we have breed restrictions in place. Aggressive breeds, including but not limited to Pit Bulls, Rottweilers, Doberman Pinschers, and Cane Corsos, are not permitted. Please contact us for more details.

We do not permit exotic pets in our community. However, we do allow hamsters, birds, reptiles, turtles, fish and ferrets.

Residents are permitted a maximum of 2 pets per apartment home at Wellington Ridge.

Yes, Wellington Ridge is pet-friendly! Please reference our Pet Policy on our Amenities page or contact us for more information.

If you get a new pet, please report it to the leasing office and update the pet addendum with breed/weighted information.

Wellington Ridge has an on-site pet park and pet waste stations around the community.

You can use the following website from the Department of Energy to located nearby charging stations: https://afdc.energy.gov/fuels/electricity-locations

Parking at Wellington Ridge is complimentary and offered on a first-come, first-served basis. You’re welcome to park in any available space that is uncovered!

Yes, we offer detached garages for rent at Wellington Ridge. Please contact us for availability and pricing.

We allow up to 2 vehicles per household in our community.

No, vehicle registration is not required to park in our community.

Wellington Ridge offers open parking, so visitors are welcome to park on any available parking space.